Return Policy
Returns:
All clearance items are final sale and cannot be returned.
- Returns are for exchange or store credit only. We do not offer cash refunds.
- Items must be returned within 14 days of delivery or pickup.
- To be eligible, items must be unworn, unwashed, and in the same condition you received them, with tags attached and in the original packaging.
- A receipt or proof of purchase is required.
We cannot accept returns on:
- Items that are not in their original condition, or are damaged or incomplete for reasons that aren’t our error.
- Items returned more than 14 days after delivery or pickup.
Store Credit
Once we receive and inspect your return, we’ll email you to let you know it arrived and whether your exchange or store credit is approved. If it’s approved, you’ll get a store credit code by email.
Exchanges
We’ll replace items that are defective, damaged, or the wrong size. To exchange for the same item or a different size, email us at mailto :rhinestonesnrawhide@hotmail.com or call or text Lisa Ann at 701-690-7171, then send your item to the address below.
Local Returns
Live nearby? Call or text 701-690-7171 to set up a time to drop off your return or exchange in person. No shipping needed!
Gifts
- If the item was marked as a gift and shipped directly to you, you’ll get a store credit for the value of your return once we receive it.
- If it wasn’t marked as a gift, or the gift giver had it shipped to themselves first, the store credit goes to the gift giver, and they will find out about the return.
Shipping Your Return
Mail returns to:
98 Central Ave S, Killdeer, ND 58640
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- You’re responsible for return shipping costs, and shipping costs are non-refundable.
- How long your exchange takes to arrive depends on where you live.
- For items over $75, we recommend a trackable shipping service or shipping insurance. We can’t guarantee your return will reach us safely.